Packages are sent via the shipping options provided by the United States Postal Service. Currently, these shipping options are Express Mail, Global Express, Mail, Priority Mail, Global Priority, First Class and Parcel Post. Some of these options may not be available based on the size of the package or your location.
Commonwealth of the Northern Mariana Islands (CNMI) customers will be happy to know that mail is sent directly to Saipan from Guam daily. Delivery should be within 2 to 3 days.
Residents of Guam who purchase $50 or more can request to have their order delivered to anywhere in Guam (except on military bases). For orders less than $50, a time and location for your order pickup can be arranged by calling 688-6759. This way you can save on the postage if you prefer to not have your order mailed to you.
When at the checkout module of the web site, indicate your desire to arrange for a local pickup in the comments box provided. You may pay in advance either by credit card or PayPal or wait until the time of pick up to pay by cash or check (credit cards can not be processed without going through the website checkout. Please bring a valid picture ID if you have pre-paid.
We will be glad to replace any trick with a manufacturer's defect. However you must contact us before returning any item for approval of the return and instructions on how to proceed. Shipping charges can not be refunded.
We do the best we can to present the products we sell fairly and honestly. However you are purchasing the knowledge about an effect as well as the tangible props, books, and videos. Therefore each customer must take responsibility for the decisions he/she makes for each purchase. Contact us if you have any questions about the items you see in the catatlog. We want you to be happy with your purchases.